Title: The Napkin The Melon & The Monkey A customer Service Fable
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I was thrilled to have been given the opportunity to read this book; especially since I am so, so, SO into reading “self help/improvement” books. You wouldn’t know it, by reading, that this is a customer service fable either; it’s that good!!!
Hats off to Barbara Burke for writing such a compelling book! I absolutely loved it and will be recommending this to everyone I know.
The Napkin The Melon & the Monkey is a book that will leave you in a “self reflective” status. What I mean by this is; it will have you analyzing your “ways”. It’s a book that can teach you (whether fable or not) how to be happy and successful at work and in life by simply changing your mind. I should know, I read the book (couldn’t put it down very long) in about 3 and a half hours (start to finish) and now, have a new found advantage on the way situations in my life will be handled.
The book is intended for everyone, don’t get me wrong, but it is geared toward anyone who has ever had to deal with a disgruntled customer (that would be about 99% of the earth’s population-LOL). Here’s what others have said after reading this book:
Michael Carroll, Former Vice President, The Walt Disney Company Author of Awake at Work states: “In this modern day fable, Barbara offers keen insight and practical advice for providing excellent customer service with a human touch. I highly recommend this powerful book, along with Barbara’s training program, to those companies who want to distinguish themselves as truly great providers of customer service.”
Judy Heinen, Customer Care Development, Otter Tail Power Company states: “We enjoyed using Barbara’s wonderful book as the focus of our Annual Customer Care Conference. Our customer care representatives loved its positive message of personal empowerment. If you are looking for a special book that will energize and inspire your employees to be the best that they can be—this is it!”
Now, these are just two of the many people that are finding this book so useful. As I said before, yes, it’s geared toward people that deal with customers, but it can also be used on a personal level to help manage, better and fulfill happiness in your life. It really is a self improvement book that is sure to fit everyone’s needs to do better, both at work and at home.
Would you like to win a copy?
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Giveaway ENDS on February 14, 2010 @ 11:59pm CST
One (1) winner will be drawn from all qualifying entries
Winner will receive a copy of the Napkin the Melon & the Monkey
***Sorry Folks; this giveaway is opened to U.S. Residents only***
Related posts:
7:38 AM on February 1st, 2010
New blog posting, the Napkin the Melon And the Monkey Review and Giveaway – http://tinyurl.com/yemot5z
9:32 AM on February 1st, 2010
I am also into leadership type training books and this one sounds interesting. I have never read any of her papers or books so it would be good see what kind of self-help tools she can bring to my life. Thanks for the opportunity to win this book.
3:29 PM on February 1st, 2010
I’d like to win this for my husband since he is an office manager and has to deal with all the disgruntled-type folks that come his way.
3:30 PM on February 1st, 2010
email subscriber
2:39 PM on February 1st, 2010
RT @barbarabaker: the Napkin the Melon And the Monkey Review and Giveaway http://bit.ly/9vlg36
3:41 PM on February 1st, 2010
I would love to win this book. As a pharmacy technician, I often have to deal with disgruntled customers.
3:41 PM on February 1st, 2010
I am an e-mail subscriber.
3:42 PM on February 1st, 2010
I follow on Google friend connect.
3:42 PM on February 1st, 2010
I tweeted.
http://twitter.com/frugalmomto4/status/8512833802
4:07 PM on February 1st, 2010
i love the title of the book…
4:07 PM on February 1st, 2010
i’m a subscriber
4:12 PM on February 1st, 2010
the Napkin the Melon And the Monkey Review and Giveaway @ Blogfully: I was thrilled to have been given the opportun… http://cli.gs/A5WgU
4:12 PM on February 1st, 2010
the Napkin the Melon And the Monkey Review and Giveaway @ Blogfully http://bit.ly/91OKoZ
11:32 AM on February 4th, 2010
I would love to win this book! I completely agree that your happiness is made in your own mind…and I love self-help books as well!
11:32 AM on February 4th, 2010
I subscribe via email!
11:33 AM on February 4th, 2010
I follow on Friend Connect! (amweeks)
11:34 AM on February 4th, 2010
I tweeted! http://twitter.com/amweeks/status/8638516467
11:34 AM on February 4th, 2010
I shared on facebook! (Annmarie dipasqua Weeks)
3:34 AM on February 5th, 2010
RT @barbarabaker: the Napkin the Melon And the Monkey Review and Giveaway http://bit.ly/9vlg36
10:15 PM on February 15th, 2010
I subscribe to your email.
kibbles0905@yahoo.com
Kelly´s last blog ..I Own A Keurig Platinum Coffee Maker
10:18 PM on February 15th, 2010
follow on Google Friends Connect.
kibbles0905@yahoo.com
Kelly´s last blog ..I Own A Keurig Platinum Coffee Maker
10:21 PM on February 15th, 2010
This book sounds interesting to me. I could use some help getting in touch with my inner self.
kibbles0905@yahoo.com
Kelly´s last blog ..I Own A Keurig Platinum Coffee Maker